Outsourced HubSpot Administrators

Core responsibilities & Deliverables

• Understand all aspects of HubSpot configuration and technical/functional capabilities
• Support the team’s training and use of HubSpot, to ensure the maximum value is achieved from the business’s subscription level within the platform
• Assisting with list generation, maintaining the platform and conducting quarterly cleanups of information and ensuring naming conventions are upheld throughout the platform
• Implementing automations through workflows and sequences within the platform to support marketing campaigns and other electronic marketing correspondence
• Manage all new user setups and deactivation, including transferring ownership of contacts/deals for deactivated users
• Build and manage dashboards, reports, layouts, process automations, and other configurable parts of the interface for end-users, and other capabilities including:
  • Build and manage Workflows and Process,
  • Custom Objects Configuration,
  • Security Controls,
  • Third-party integrations,
  • Participate in system implementation projects where HubSpot is involved,
  • Maintain updated system documentation and HubSpot policies/procedures
• Maintain a high-level familiarity with related systems capabilities and scope definition to make recommendations about potential system updates and recommendations. Knowledge sharing of information and platform updates with colleagues
• Interface with teams across the business including Sales, Marketing, Operations, Engineering and Users to facilitate business requirements and related duties
• Support the day-to-day running of the business within HubSpot, which includes interacting with business users and technology partners, in support of HubSpot CRM environment.
• Lead HubSpot onboarding and internal training, as necessary.

Skills and Knowledge

• 2+ years of experience as a HubSpot power user or administrator,
• Strong project management skills
• HubSpot Sales and HubSpot Marketing Software certifications preferred
• Ability to provide best practices, training programs, and coaching on the use of CRM applications to end users
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and articulate complex requirements
• Strong understanding of the HubSpot platform, with the ability to build custom objects, formula fields, workflows, custom views, and other content of intermediate complexity.
• Excellent organizational and time management skills
• Self-motivating, able to assume responsibility and work autonomously in a professional manner
• Excellent written and verbal communication skills
• Strong teamwork and collaboration skills