Offshore Professionals For Your Real Estate Business

 

 

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Source Skilled Offshore Customer Service Professionals

Enhance your customer experience with Offshore Talent. Outsource customer service to skilled offshore professionals who deliver reliable support.

The reality is, if you're not already outsourcing - your competitors are. If you already have an offshore team, we can provide a better service, for a fraction of the cost.

WHAT TASKS CAN AN OFFSHORE CUSTOMER SERVICE REPRESENTATIVE DO?

In the competitive Real Estate industry, precision and efficiency are paramount. At Offshore Talent, we offer outsourcing services to the Philippines, tailored specifically for the property sector. By partnering with us, you gain access to a pool of highly skilled professionals dedicated to enhancing your opertions.

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels like; email, phone, and social media DMs.
  • Acknowledging and resolving customer complaints.
  • Escalating serious complaints
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, bookings, scheduling, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues to ensure the customer experience is easy and effective.
  • Providing feedback on the efficiency of the customer service process.
  • Keeping customer data up to date (phone number, email, website)

Available Packages

Logo Vital (1)

Our hands-off simple management model. This is a great option for those who have experience with remote teams.

What’s included?

  • No recruitment or set-up fees
  • Payroll Management
  • Time and Attendance Management
  • KPI Templates
  • Transparent Pricing (Employee receives full salary that you pay)
  • HR Staff Compliance Courses
  • Advanced Cybersecurity *additional fee applies
Enquire Now Learn More

Beyond Transparent (1)

Our hands-on model ensures that you are set up for success with all our support included.

What’s included?

  • Everything in Vital +
  • No recruitment or set-up fees
  • Onboarding Support
  • Dedicated Account Manager
  • Team Supervision and Support
  • Performance Monitoring
  • Advanced Cybersecurity *additional fee applies
Enquire NowLearn More

Why Choose Offshore Talent as your outsourcing partner

We are the professionals in recruiting, selecting and hiring of great people with expertise in remote and offshore staff management.
Offshore Talent helps businesses minimise operational costs without cutting quality, providing access to the best offshore talent who seamlessly integrate into your team. Here’s why companies across Australia trust us as their outsourcing partner:

 

WHAT OUR CLIENTS SAY ABOUT OFFSHORE TALENT

5 Stars (3)

"Paying so much in fees"

"We were paying so much in fees with our previous outsourcing provider, and half the time, we didn’t even know what we were being charged for. Since switching to Offshore Talent, everything is completely transparent. Best of all, we’re now paying less in fees with a great offshore team. It’s been a game changer for our business!"

5 Stars (3)

"The quality of talent exceeded our expectations"

"We needed offshore accountants who were not just skilled but also understood Australian tax laws and accounting practices. Offshore Talent delivered beyond our expectations. Every candidate they put forward was highly experienced, detail-oriented, and ready to hit the ground running."

5 Stars

"More time to sell, less time on admin"

"As a growing real estate agency, we were drowning in admin work. Offshore Talent helped us build an offshore support team that transformed our operations. Their recruitment process was outstanding - every candidate we interviewed was highly skilled and well vetted."

Client Profile Headshots (2)

Siobhan - Sydney Accounting Firm

Client Profile Headshots

Nicholas - Melbourne Accounting Firm

Client Profile Headshots (1)

Stephen - Ray White Melbourne

Frequently Asked Questions

Frequently Asked
Questions

Why Choose the Philippines for Your Outsourcing Needs?

Simply put, when you outsource work to the Philippines, you gain access to a vast, powerful workforce with a keen work ethic. With unrivalled literacy rates in the region and a superb standard of English throughout the population, you ensure issue/error-free communication and understanding from the word go. People in the Philippines are very familiar and comfortable with Western culture and will not baulk at tasks or requests others might find culturally inappropriate.

What Services can you Outsource to the Philippines?

Outsourcing to the Philippines offers businesses access to skilled professionals across various industries. Whether you need administrative support, creative services, or specialized industry expertise, the Philippines has become a global hub for outsourcing talent.

Here are some of the most common services you can outsource to the Philippines, tailored to key industry verticals:

Accounting & Finance

  • Bookkeeping
  • Accounts Payable/Receivable
  • Payroll Management
  • Financial Reporting

Real Estate

  • Property Management Support
  • Administrative Assistance

General Business Support

  • Virtual Assistance
  • Customer Service and Phone Support
  • Graphic Design and Branding
  • Research and Development

Travel and Hospitality

  • Travel Itinerary Planning
  • Customer Support for Booking Inquiries
  • Data Management for Travel Agencies
  • Marketing Services (SEO, content writing, social media management)

Construction

  • Drafting and Design (AutoCAD, Revit)
  • Estimation Services
  • Job Management and Project Coordination
  • Procurement Support

TALK TO US

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