Outsource NDIS Services and Focus on Patient Care

 

 

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 Scale Smarter With NDIS Outsourcing

At Offshore Talent, we understand that working within the NDIS is about people - not paperwork. Your time is best spent supporting participants, not buried in admin tasks, compliance, and financial processes. That’s why we help NDIS providers across Australia outsource NDIS services to skilled, compassionate professionals in the Philippines.

Our dedicated offshore teams deliver the support you need to manage admin, finance, and participant communication with confidence - so your local team can focus on delivering quality care.

Why Outsource NDIS Roles to the Philippines?

Outsourcing NDIS office support and administration roles through Offshore Talent allows you to grow your business sustainably while maintaining high standards of care.

  • Access reliable, trained professionals – Experienced in the disability support and healthcare sector.

  • Improve efficiency and reduce workload – Free up your onshore team from repetitive admin tasks.

  • Lower overheads without compromising quality – Save on recruitment and operational costs.

  • Scale your support as your organisation grows – Quickly expand your team with the right talent.

  • Enhance participant experience – Ensure faster response times, accurate records, and consistent communication.

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NDIS ROLES AND EXPERTISE WE PROVIDE

NDIS Plan Management Assistants

Supporting plan managers with data entry, payment processing, and provider communication.

Rostering and Scheduling Coordinators

Managing shift allocations, timesheets, and client service schedules.

Client Services and Intake Officers

Handling participant enquiries, onboarding, and ongoing service coordination.

Outsource NDIS Bookkeepers

Manage accounts payable, payroll, and reconciliations accurately and efficiently.

Outsourced NDIS Virtual Admin Assistants

Handle reporting, document management, and compliance tasks.

Available Packages

Logo Vital (1)

Our hands-off simple management model. This is a great option for those who have experience with remote teams.

What’s included?

  • No recruitment or set-up fees
  • Payroll Management
  • Time and Attendance Management
  • KPI Templates
  • Transparent Pricing (Employee receives full salary that you pay)
  • HR Staff Compliance Courses
  • Advanced Cybersecurity *additional fee applies
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Beyond Transparent (1)

Our hands-on model ensures that you are set up for success with all our support included.

What’s included?

  • Everything in Vital +
  • No recruitment or set-up fees
  • Onboarding Support
  • Dedicated Account Manager
  • Team Supervision and Support
  • Performance Monitoring
  • Advanced Cybersecurity *additional fee applies
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Why Choose Offshore Talent as your outsourcing partner

Because we believe in people who care.

At Offshore Talent, we recruit, train, and manage offshore professionals who share your values - empathy, reliability, and service excellence. We don’t just fill roles; we build long-term partnerships that help your organisation thrive.

  • Specialists in NDIS outsourcing with experience supporting registered providers across Australia

  • Transparent recruitment and fair pay practices, ensuring you access motivated, loyal team members

  • Ongoing performance support and quality assurance, so your offshore team stays aligned with your standards

When you partner with Offshore Talent, you’re not just outsourcing - you’re extending your team with people who care as much as you do.

 

WHAT OUR CLIENTS SAY ABOUT OFFSHORE TALENT

5 Stars (3)

"Paying so much in fees"

"We were paying so much in fees with our previous outsourcing provider, and half the time, we didn’t even know what we were being charged for. Since switching to Offshore Talent, everything is completely transparent. Best of all, we’re now paying less in fees with a great offshore team. It’s been a game changer for our business!"

5 Stars (3)

"The quality of talent exceeded our expectations"

"We needed offshore accountants who were not just skilled but also understood Australian tax laws and accounting practices. Offshore Talent delivered beyond our expectations. Every candidate they put forward was highly experienced, detail-oriented, and ready to hit the ground running."

5 Stars

"More time to sell, less time on admin"

"As a growing real estate agency, we were drowning in admin work. Offshore Talent helped us build an offshore support team that transformed our operations. Their recruitment process was outstanding - every candidate we interviewed was highly skilled and well vetted."

Client Profile Headshots (2)

Siobhan - Sydney Accounting Firm

Client Profile Headshots

Nicholas - Melbourne Accounting Firm

Client Profile Headshots (1)

Stephen - Ray White Melbourne

Frequently Asked Questions

Frequently Asked
Questions

What is NDIS outsourcing?

NDIS outsourcing is the process of partnering with a trusted provider like Offshore Talent to build offshore support teams in the Philippines. It allows NDIS businesses to delegate administrative, finance, and client support tasks to skilled professionals - so local teams can focus on participant care and service delivery.

What types of NDIS roles can be outsourced?

You can outsource a wide range of NDIS services, including virtual admin assistants, plan management support, rostering coordinators, client service officers, and bookkeepers. These roles help manage compliance, scheduling, and financial processes efficiently and accurately.

How does outsourcing NDIS services help my business?

When you outsource NDIS services, you gain time and cost efficiencies. Offshore teams handle time-consuming admin and finance work, allowing your onshore staff to focus on participants. You also benefit from lower overheads, high-quality work, and the ability to scale your team as your business grows.

Are outsourced NDIS virtual admin assistants trained in NDIS systems?

Yes. Our outsourced NDIS virtual admin assistants are trained in relevant NDIS systems, software, and processes. Offshore Talent ensures each team member understands compliance requirements and communication standards, so they integrate seamlessly with your local operations.

How can outsourcing NDIS bookkeepers improve accuracy and compliance?

When you outsource NDIS bookkeepers, you gain access to professionals experienced in NDIS financial management. They help ensure payments, reconciliations, and reporting are completed accurately and on time - reducing errors and maintaining compliance with NDIS financial requirements.

Is outsourcing safe and secure for NDIS providers?

Absolutely. Offshore Talent can provide cybersecurity options that ensure strict data protection measures, secure systems, and confidentiality agreements to safeguard participant and business information. We treat security and compliance as top priorities in every NDIS outsourcing partnership.

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