Experienced NDIS Back-Office Teams,
Built to Support Your Growth

Managing staff on-boarding documentation, tracking NDIS Worker Screening Check renewals, managing mandatory training records, and ensuring all staff files are complete and compliant.

Building, managing, and optimising complex daily/weekly staff rosters across multiple participants/locations. Handling shift swaps, filling vacant shifts, managing staff availability and NDIS funding hour compliance.

Managing participant onboarding documents, tracking and updating client service agreements, scheduling initial consultations, maintaining and archiving participant files, and managing generic communication/inquiries from potential clients.

Managing clinical staff travel/accommodation bookings, transcribing meeting notes or clinical documentation, basic website content updates, managing internal communications, and other ad-hoc administrative support for the leadership team.

Accounts Payable (AP): Processing high volume of supplier invoices, reconciling non-claim related expense purchase orders, managing supplier relations and payment runs. General Ledger: Assisting with bank and account reconciliation, payroll data entry (not processing), and preparing reports for local accountants/tax agents.

A Marketing Manager in an NDIS provider is responsible for driving participant growth and building strong referral networks with support coordinators and allied health partners. They manage campaigns, content, and community engagement while ensuring all messaging aligns with NDIS compliance and clearly communicates services to participants and their families.